Privacy policy

Jean Dubois Sàrl, 31 rue de Bonnevoie, L-1260 Luxembourg. For any question about your data, contact us at info@jean-dubois.lu.

We only collect the data you voluntarily provide: first name, last name, email address, telephone number, and information about your property project (type of property, budget, location).

This data is collected through our contact, visit request and valuation forms.

Your data is processed to respond to your requests, send you property proposals matching your criteria, produce valuations, organise viewings and manage the commercial relationship.

The legal basis is your consent or the performance of pre-contractual measures taken at your request.

Your data is intended for authorised agency staff. It is neither sold nor transferred to third parties for commercial purposes.

It may be shared with our technical subprocessors (hosting, email delivery) who act on our instructions and are bound by a duty of confidentiality.

Your data is kept for the duration of the relationship and then archived in line with the legal obligations applicable to the real estate sector (up to 10 years for contractual documents).

You have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to withdraw your consent at any time.

To exercise these rights, write to us at info@jean-dubois.lu. You may also lodge a complaint with the Luxembourg data protection authority (CNPD, cnpd.lu).

We implement reasonable technical and organisational measures to protect your data against loss, alteration or unauthorised access, including secure hosting and encrypted communications (HTTPS).